1.Describe a time when you motivated yourself to complete an assignment or task that you did not feel like doing.
2.Think about a difficult boss, professor, or coworker. How did you successfully interact with this person?
3.Tell me about a time when you were in danger of missing a deadline. What did you do?
4.Tell me about a time when you worked with a person who did things very differently than you. How did you collaborate?
5.What is your greatest work-related accomplishment to date?
6.Tell me about a time when you had to learn something new within a short deadline.
7.When have you had to make a split second decision? How do you react under unexpected pressure?
8.Tell me about a time when you undertook a project that demanded a lot of initiative.
9.Tell me about the most competitive work situation you have experienced. How did you handle it, and what was the result?
10.What is the riskiest decision you have ever made in the workplace?
11.Tell me about a time when you had to adapt to major change in the workplace. How did you cope?
12.Tell me about a time when you used good judgment and logic to solve a problem.
13.Tell me about a time when you had to address an angry customer. What was the problem and how did you resolve it?
14.Have you ever worked in a situation where the rules and guidelines were not clear? How did you cope?
15.Tell me about a time when you had to make a decision without all the information you needed.
16.Tell me about a time when you had to work with someone who was difficult to get along with.
17.Tell me about a time when you showed initiative by taking the lead on a team project.
18.Tell me about a time when you were unable to meet a project deadline. How did you react?
19.Tell me about a time when you worked on a team-based project when a member was not doing their share of the work.
20.Tell me about your learning style and study patterns.
21.What was the most difficult decision you have had to make?
22.Tell me about a time when you had to collaborate with a co-worker whose personality was the opposite of yours.
23.How would you build a relationship with someone who intimidates you?
24.Tell me about a time you wish you had handled a workplace situation differently.
25.How would you approach making a good impression on a new client?
26.Tell me about a time that you failed. How did you get back up again?
27.How do you handle working under very close supervision?
28.How do you handle working with little to no supervision?
29.How do you react when you are dissatisfied with the quality of your work or the outcome of your work?
30.Which statement sounds more like you: 'I hate to lose' or 'I love to win'?
31.Describe a time when you showed initiative at work.

1.Where do you see yourself in five years?
2.How would you describe your work ethic?
3.What type of manager brings out the best in you?
4.Why are you the best candidate for us?
5.Why do you want to work for our company?
6.How do you handle conflict in the workplace?
7.Why do you want this job?
8.What are your strengths?
9.How do you get along with others at work?
10.How would your most recent manager describe you?
11.Tell me about an idea you implemented at your last job.
12.What are your weaknesses?
13.What do you know about our organization?
14.Why are you looking for a new job?
15.Describe your leadership skills.
16.Would you be willing to work over 40 hours a week?
17.Tell me about your education.
18.Tell me about a time when you disagreed with your boss.
19.What is your greatest achievement so far?
20.Tell me about yourself.
21.Are you willing to travel for work?
22.How did you hear about this position?
23.Has a co-worker ever been mad at you?
24.Have you ever been terminated from a job?
25.Tell me about your dream job.
26.What is the hardest decision you have had to make recently?
27.What will you deliver to us in your first three months?
28.What negative things have you heard about our company?
29.Which other companies are you interviewing with?
30.What do you think we could do better?

1.Tell me about a time when you went above and beyond for customer service.
2.How do you define good customer service?
3.What customer engagement strategy is the most rewarding for you?
4.What skills do you believe you possess that help you deliver excellent customer service?
5.Tell me about your customer service experience.
6.When have you received exceptional customer service? What made the experience stand out?
7.How would you handle a rude customer?
8.Have you received any formal customer service training?
9.Have you ever broken company rules to make a customer happy?
10.How do you feel about saying 'no' to a customer with unreasonable requests?
11.Give me an example of how you delivered excellent customer service at your last position.
12.When was the last time you turned an angry customer around?
13.If you could not make a customer happy, what would you do?
14.Do you like being around people?
15.What would cause you to lose your temper with a customer?
16.How would you react if a customer was lying to you to gain a refund or free product?
17.What tools do you need to deliver excellent customer service?
18.Have you ever worked with a CRM, or client management software?
19.What is the difference between customer service and customer support?
20.Have you ever received a negative review from a customer?
21.How would you help a customer who you found difficult to understand due to a language barrier?
22.Tell me about the last customer service skill you learned.
23.How do you feel about promoting a product, or upselling, during a customer service based interaction?
24.How would you sell a product that you did not believe in?
25.How do you deal with customer rejection?

1.If you were hired for this position, what are the first changes you would implement?
2.Do you see yourself a leader? When have you led a team?
3.Tell me about your leadership qualities.
4.When do you best demonstrate yourself as a leader?
5.Tell me about a time when you took charge of a meeting. Was the outcome a positive one?
6.Tell me about a time when you effectively delegated tasks.
7.When have you had to lead by example?
8.Tell me about a time when you took charge of a situation but the outcome was disappointing.
9.Have you had the opportunity to teach an important skill to a co-worker?
10.Have you ever had to give an employee a poor performance review? How did you feel about that responsibility?
11.What do you find to be the most difficult aspect of leading your current team?
12.Tell me about a time when you tried to encourage a fellow team member. Was the encouragement well received?
13.When are your leadership skills the most effective?
14.What do you believe would be your biggest leadership challenge in this role?
15.Tell me about a time when you led a difficult project. What was the outcome?
16.Give me an example of a time when your communication style helped you to be a more effective leader.
17.Do you demonstrate leadership qualities even when you are not in a leadership role?
18.Have you ever helped to implement a significant company change in one of your past roles?
19.Tell me your favorite part of being a leader.
20.How can we motivate you as a leader?
21.What is the difference between a leader and a manager?
22.What is the most important task of a leader?
23.How will you guide your team in terms of personal development?
24.Which leadership book have you most recently read?
25.As a leader, how will you measure the success of your team members?
26.How do you present bad, or disappointing news, to your team members?
27.How do you react when your team misses a deadline?
28.What do you look for, before giving someone on your team a promotion?
29.Do you prefer group discussions or one-on-one meetings?
30.What does micromanagement mean to you?

1.Tell me a little bit about yourself.
2.Why did you apply for this position?
3.How many years experience do you have in your field?
4.When would you be available to start?
5.What is your long-range career objective?
6.What are the top duties in your current position?
7.Why are you looking for a new position?
8.What do you know about this position?
9.What is the most important thing you are looking for in your next company?
10.Are you actively interviewing with other companies? Are you close to offer stage with anyone?
11.Our company is looking for a team member with flexible work hours. Are you able and willing to work overtime, as needed?
12.Would your current employer be willing to provide a reference for you?
13.I'm interested in knowing more about the type of work you are seeking, and your ideal workplace culture. What is your ideal position at this time?
14.Briefly walk me through your work history. Please include why you left each position listed on your resume.
15.What would you change about your current role, if you could?
16.You have a few gaps in your resume. Can you explain these?
17.Tell me more about your post-secondary education. Are you interested in expanding your education, or gaining any other certifications?
18.After reviewing our job description, are there any required skills listed that you feel you are lacking?
19.How do you feel this position would fit in with your long term career goals?
20.All of our candidates must pass a criminal record check and education verification. Is there any reason why you would not be comfortable with this?
21.Where did you find our job posting?
22.We are quickly moving into second interviews. What is your availability like over the next few days?
23.Tell me one valuable skill that you are currently working on.
24.What challenges are you looking for in a position?
25.Are you willing to travel?
26.Describe a typical work day in your current role.
27.Tell me one thing about yourself that is not on your resume.
28.When was the last time you helped out a coworker?
29.How does this position fit your long-term career plans?
30.What type of manager do you best work with?

1.How would you describe the company culture?
2.What is your favorite part of working here?
3.What is the most important quality to possess in this role?
4.What is your ideal timeline for this hiring decision?
5.Could you share with me the average employee tenure in this role, and in your company as a whole?
6.What does an average day look like, in this role?
7.In your opinion, how can I best succeed in this role?
8.What would you like to see from me in the first 30 days?
9.Can you share with me a bit about the training schedule and process?
10.Is this a replacement search, or a newly created position?
11.What is the most exciting goal for this company in the next year?
12.Who are your top competitors, and how do you stand apart?
13.What is this company's biggest struggle right now?
14.What has been the company's most significant innovation this year?
15.Could you explain to me the typical career path of someone in this role?
16.How do you feel I stand out from your other candidates?
17.How can I begin to prepare myself for success in this position?
18.Is there anything about my background that I can further clarify for you?
19.What are the next steps in your interview process?
20.What is the most critical function in this position?
21.How do you set clear goals and targets for your employees?
22.How often do you have performance reviews, or offer feedback to your employees?
23.How would you measure my success in this role?
24.Are there set hours for this position, or is the workday flexible? (Remote Position)
25.Which programs do you use to manage workflow and communication?
26.How do you encourage continued learning opportunities and professional development?
27.Which tools and resources would be provided to me, to ensure my success?
28.What is your management style?
29.Who does this position report to?
30.Are there any expectations related to overnight travel or eventual relocation?
31.Are there any in-office expectations, such as face-to-face meetings? Are there any travel expectations for this position? (Remote Position)
32.What percentage of my day will entail video calls and client interaction? (Remote Position)
33.What supports do you have in place for remote employees? (Remote Position)
34.How does the company encourage team building and connection across a remote workforce? (Remote Position)
35.What type of growth opportunities are available for remote employees? (Remote Position)

1.Tell me about a time when you led a team. What was your biggest success factor?
2.Tell me about the most rewarding experience you have had, working in a team environment. What made it so rewarding?
3.When have you been on a team project that failed? What did you learn from that experience?
4.If asked, how do you believe your coworkers would describe you?
5.Do you have difficulty working in a team environment?
6.What role do you usually take in team projects?
7.Tell me about the type of team members you dislike working with.
8.If I were to put you on a team project today, what questions would you have before beginning your work?
9.How do you develop trust among your team in a virtual, or work-from-home, setting?
10.Do you think it is possible to be a good team member, yet disagree with the leader?
11.Have you ever had to adapt your work style to fit team objectives?
12.What qualities do you believe are most valuable for a team lead to possess?
13.Tell me about a time when communication became an issue during a team project.
14.Give an example of when your team motivated you. How did this gesture enhance your performance?
15.Do you prefer to work on your own, or as a part of a team?
16.Have you ever worked in a cross-functional environment?
17.Tell me about your exposure to team building exercises.
18.Tell me about a time there was a serious conflict on your team. How did you resolve it?
19.Have you experienced difficulties working with a previous manager? How did you handle the difference of opinion?
20.Tell me about a time when you accomplished a team goal. Why do you think your team was successful?
21.How do you motivate your fellow team members?
22.How do you make tough decisions knowing they will affect your entire team?
23.How do you handle working in challenging team environments?
24.Tell me about a time you worked on a team.
25.When was the last time you contributed to a team effort and what was your role?

1.What is your long-range career objective?
2.Why should we hire you?
3.Tell me something about yourself that I wouldn't know from reading your resume.
4.How has your post-secondary education prepared you for this job?
5.Do you consider yourself a team player?
6.Have you ever experienced conflict with a boss or professor? How was it resolved?
7.What would your most recent boss say about you if they were asked to describe your character?
8.What qualities do you feel make a manager successful?
9.What was one question you didn't want me to ask today?
10.What questions do you have for me?
11.Do you ever use your sense of humor to diffuse a situation at work?
12.What is your biggest regret?
13.Tell me about the worst manager you ever had.
14.What was your least favorite job? Why?
15.Tell me about a time when you had to work with a difficult person. How did you handle it?
16.Why do you think you will be successful in this role?
17.How do you manage your time, even on the busiest days?
18.What motivates you?
19.Why should we not hire you?
20.Take a few minutes to bring your resume to life for me.
21.What do you know about us?
22.Why are you looking for a new job?
23.If you could change anything about your current job, what would it be?
24.Name one suggested area of improvement from your last performance review.
25.Describe yourself in just three words.
26.Would you rather lead or follow?
27.What does greatness, and success, mean to you?
28.Besides compensation, what do you value the most in the workplace?
29.How do you feel about relocation or substantial amounts of travel?
30.How much do you think this job should pay?